Terms of Service

These Terms govern your use of dally.ai and related services (the "Service"), operated by Dally Platforms, Inc. ("Dally," "we," or "us"). By clicking to agree or otherwise affirmatively accepting these Terms, you agree to them. Do not use the Service without accepting them.

The Service includes Dally’s websites, applications, APIs, and Dally functionality delivered through authorized third-party applications or AI assistants.

You must be at least 18 and able to enter into this agreement. When accepting for an organization, you confirm that you have authority to bind it. Our Privacy Policy explains how we handle personal information; accepting these Terms is not consent to every optional data use.

Dally helps you find, understand, analyze, and work with content. Features may include connected-account analytics, public-content research, AI-generated ideas, and authorized publishing or audience tools. Available features and supported platforms can change.

You are responsible for accurate account information, protecting your credentials, and activity you authorize. Tell us promptly if you believe your account has been compromised. Do not give access to someone who is not authorized to use the account.

Connect only accounts you own or are authorized to manage. A connection authorizes the access and features described in the connection flow and Privacy Policy, within the permissions you grant. A platform's own terms continue to apply.

Review content, destinations, messages, and settings before authorizing a publication, message, or automation. An enabled automation can act on your instructions until you stop it. Platform access, data, and features may change or become unavailable; Dally does not control the platform.

Dally is not affiliated with, endorsed by, or sponsored by Instagram, Meta Platforms, Inc., or any other platform you connect. When you use Dally with a platform, you agree to follow that platform's terms, including Meta's Terms of Service, the Instagram Terms of Use and Meta's Community Standards. Each platform controls its own service and may change or limit your access to it, and Dally is not responsible for a platform's decisions about your account.

Disconnecting stops future syncing through that connection. Previously collected information is retained or deleted as described in the Privacy Policy and as applicable platform requirements demand.

You retain your rights in content you submit or authorize Dally to access. You confirm that you have the rights and permissions necessary for the uses you authorize, including rights in any third-party material you provide.

You grant Dally a non-exclusive, worldwide, royalty-free license to store, copy, process, analyze, and present that content only as needed to provide the Service you use. This includes creating transcripts, frames, descriptions, searchable representations, and other processing outputs. We may allow service providers to perform these activities for us within the same limits.

Public distribution. Dally may show the public posts of an account you connect, with their captions, transcripts, and public counts, to other Dally users and on your public Dally page, such as dally.ai/yourhandle, where anyone can view, play, and share them.

We do not sell your content. This license does not grant ownership, authorize unrelated uses, or supply rights you do not hold. It lasts while the content is held for these purposes. After a valid deletion request, any continuing license is limited to handling permitted retained copies under the Privacy Policy, not new ordinary discovery or analysis.

Some public content in Dally comes from public sources rather than a user submission. These Terms do not grant us rights from a person who has not agreed to them. Access to another person's content does not give you ownership or permission to republish it, use their music or likeness, or imply their endorsement.

Dally shows other creators' public posts and their public counts whether or not those creators use Dally. Posts you kept stay available to you unless the creator has them removed.

A creator can request removal without creating an account or submitting a formal copyright notice. Removal erases what Dally holds of the creator's account, including copies you kept, and Dally does not collect that account again. Removal requests, copyright complaints, and counter-notices follow our Copyright and Content Removal process. We may remove or restrict content for legal, privacy, safety, or platform-compliance reasons.

Do not use Dally to break the law, infringe rights, harass people, expose private information unlawfully, or facilitate unlawful surveillance. Do not bypass access controls, impersonate another person, introduce malicious code, interfere with the Service, or access accounts or information you are not authorized to access.

Do not extract or redistribute content or data beyond the access and uses authorized by the Service, applicable rights, and platform terms. Normal research using Dally's authorized features is not prohibited merely because it concerns a public creator. Reverse engineering is prohibited except where applicable law gives you a right that cannot be restricted by agreement.

AI outputs and platform data may be inaccurate, incomplete, or outdated. Outputs can be similar to those provided to others and do not establish that you have cleared third-party rights.

You are responsible for reviewing outputs before relying on, publishing, or sending them and obtaining rights required for your intended use. Dally does not guarantee particular reach, revenue, business results, originality, or clearance of copyright, music, or other rights.

We may change, suspend, or discontinue features. We may suspend or terminate access for a material violation of these Terms, a security risk, a legal or platform requirement, or discontinuation of the Service.

You may close your account through the deletion process. Account closure starts the deletion process described in our Data Deletion page, subject to permitted retention. Deleting your Dally account deletes what your connection brought into Dally and disconnects it. It does not stop Dally collecting your public posts. To stop that, send a removal request to legal@dally.ai: removal erases what Dally holds of the account and adds it to the do-not-collect list. Closing your account does not erase amounts already owed or rights that accrued before closure. Provisions that by their nature need to survive, including the liability and dispute provisions, survive termination.

To the extent permitted by law, the Service is provided "as is" and "as available," without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted or error-free operation.

To the extent permitted by law, Dally is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from the Service. Dally's total liability for claims arising from or relating to the Service or these Terms is limited to the greater of US$100 or the fees you paid Dally for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes liability for fraud, willful misconduct, or any liability or remedy that applicable law does not allow us to exclude or limit. Mandatory consumer rights remain unaffected.

New York law governs these Terms, without its conflict-of-law rules. Disputes are heard in the state or federal courts located in New York County, New York, and the parties consent to those courts. This does not remove mandatory protections or the right to bring a claim in another court where applicable consumer law provides that right.

We may update these Terms. Material changes are communicated with their effective date and any advance notice required by law. Where further agreement is required, we obtain it. Continued use constitutes acceptance of updated Terms only where legally permitted after the required notice; changes do not retroactively remove accrued rights.

These Terms and any applicable purchase terms or separately signed agreement govern the Service. A separately signed agreement controls a conflict on its subject matter. An unenforceable provision does not affect the remaining provisions to the extent the agreement can lawfully continue. A failure to enforce a provision is not a waiver.

Dally retains its rights in the Service, excluding your content and other third-party material.

Dally Platforms, Inc.
169 Madison Ave, STE 76532
New York, NY 10016
support@dally.ai